SERVPRO of Plymouth / Wareham Employee Photos

Ken

Ken

Ken is the owner and President of SERVPRO of Plymouth/Wareham, which is a Veteran Owned Business founded in March 2010. Ken has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration Technician, Fire & Smoke Damage Restoration Technician, and Applied Structural Drying Technician. He also has an Introduction to Mold Remediation Certificate from Restoration Consultants, Lead-Safe Renovator Certificate from the Institute for Environmental Education, and the following Certifications from SERVPRO Industries Employment Certification Training Program (ECTP): Crew Training Certificate, General and Technical Training Curriculum Certificate. 

Nicholas

Nicholas

Nicholas is a Production Crew Chief at SERVPRO of Plymouth/Wareham. He has been with us for almost 2 years, but he has over 5 years of experience in the restoration industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration Technician, Anti-Microbial Remediation Technician and Applied Structural Drying Technician. Nicholas monitors the jobs from start to finish and assures that he and the crew complete the job systematically while following all safety procedures.

Michael

Michael

Michael is a Crew Chief at SERVPRO of Plymouth/Wareham. Michael has completed the following from SERVPRO Industries Employment Certification Training Program (ECTP): Crew Training and Water Restoration Certification. He also has a Water Restoration Technician Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Michael has been with us for about 3 years. He helps manage and complete jobs, responds to service calls, and ensures that all customer needs are met. 

Donald

Donald

Donald is a Production Crew Chief at SERVPRO of Plymouth/Wareham. He has been with us for a little over a year and has a Water Removal Technician Certificate from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Donald monitors and manages both the crews and jobs. He also oversees that production processes are performed according to SERVPRO production guidelines, and that all job documentation is completed in a timely and accurate manner.

Todd

Todd

Todd is our Marketing Representative. He has been with SERVPRO of Plymouth/Wareham for a little over a year. Todd is a proud member of IREM, 6 degrees, Plymouth Rotary, ASHI, Chamber of Commerce, and is very involved in the community. Todd’s job is to promote our franchise, build lasting relationships with customers, and educate customers on our scope of services.

Riley

Riley

Riley is a Production Technician, he has been with us for almost 9 months. Riley helps his crew by performing services as assigned, following SERVPRO production guidelines, and communicating with crew chiefs to make sure all customer needs are met.  Riley works hard to ensure all jobs are completed at or beyond customer expectations.  

Dawn

Dawn

Dawn is the Office Manager here at SERVPRO of Plymouth/Wareham. Dawn has been with us since 2011 and has the following Certifications: Water Damage Restoration Certificate from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Introduction to Mold Remediation from Restoration Consultants. Crew Training, Water Certification, Fire Certification and Carpet & Upholstery Certification from SERVPRO Industries Employment Certification Training Program (ECTP). She is responsible for managing the office team, managing all aspects of Franchise accounting and reporting, and ensuring all job files are properly audited and contain all required documentation. Dawn helps the office run smoothly and efficiently and warrants that all customer needs are being met and all job paperwork is properly completed.

Jessica

Jessica

Jessica is an Administrative Assistant and has been with SERVPRO of Plymouth/Wareham for almost a year. She is responsible for the scheduling and tracking of jobs, reporting, customer satisfaction, scheduling estimates and preparing job paperwork. Jessica also oversees all of SERVPRO of Plymouth/Wareham’s social media and website content.

Jen

Jen

Jen works in Administration and has recently been named the new general manager. She has been with SERVPRO of Plymouth/Wareham for 2 years. Jen is responsible for handling our accounting duties relating to accounts receivable, accounts payable, payroll and banking. She manages and schedules jobs as well as handling customer needs. Jen also works with Xactaware (a program we use to estimate all phases of building and repair) to accurately evaluate damages to your home and what it will take to make it “Like it never even happened”.