Recent Water Damage Posts

Is your carpet salvageable after a flood?

11/16/2018 (Permalink)

Water Damage Is your carpet salvageable after a flood? In some situations, your carpet and pad might be salvageable after a flood.

Can my carpet and pad be saved after a flood?

After a flood, homeowners often wonder whether or not their carpet and pad is salvageable. Knowing what type of floodwater that caused the damage is a key factor in determining whether or not you should get rid of it. There are three categories of floodwater that you should familiarize yourself with so that you can have a better idea whether or not your carpet and padding can be restored. Here are the 3 categories of floodwater:

Category 1 (clean water): water that is non-contaminated that usually comes from a broken pipe, sink, etc. Carpets and pads effected by this type of floodwater can be dried and restored in place once all water has been properly extracted.

Category 2 (gray water): dirty water released by sump pumps, dishwashers, washing machines, etc. Carpets effected by this type of floodwater can usually be restored if it has been wet for less than 48 hours. In most cases the pad is replaced.

Category 3 (black water): water that contains hazardous contaminants from sewage and toilet back-flows or floods caused by natural disasters. Carpets and pads effected by black water should be removed and replaced.

Every water damage situation varies, so you should always call a professional to inspect the damage before deciding if your carpet or pad is salvageable. We have the damage restoration experience and specialized equipment to restore your home or business back to pre-flood condition.

Call us today! (508) 746-9500

Water Damage Response Tips for Property Owners

8/29/2018 (Permalink)

Water Damage Water Damage Response Tips for Property Owners The crew at SERVPRO of Plymouth/ Wareham are trusted professionals, if you ever have any questions call us (508) 746-9500

Water Damage Response Tips for Property Owners

PLEASE NOTE: These tips are for clean water situations only.

  1. Shut off the water source if possible, and if it can be done safely.
  2. Remove excess water by mopping and blotting
  3. Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine.
  4. Place aluminum foil or wood blocks under furniture legs.
  5. Hang furs and leather goods separately at room temperature.
  6. Remove Oriental or other colored rugs from wet carpeting.
  7. Do not use a regular vacuum to remove water.
  8. Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  9. Do not leave books, magazines or other colored items on wet carpeting.

Components of Proper Water Damage Restoration

  • Fast Action
  • Thorough Drying

With any leak, it’s the water you don’t see that can cause additional problems like mold, rot and damage to the value of your home. So, before you risk more damage by attempting to clean it up yourself, call us as well as your local plumber to help make it “Like it never even happened."

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. If you have any questions or need help to ensure your property is drying properly, call SERVPRO of Plymouth/Wareham (508) 746-9500

The Causes of Water Damage in your Attic

5/16/2018 (Permalink)

Water Damage The Causes of Water Damage in your Attic Water and moisture in your attic left unmitigated can turn into a costly repair process and a breeding ground for mold.

Causes of Water Damage in your Attic

Water and moisture in your attic left unmitigated can turn into a costly repair process, not to mention the risk of mold growth. To stop water damage in your attic, you must first know what causes moisture in the first place. Some common causes of moisture in your attic are:

Roof Leaks: roof leaks are a common cause of water getting into your attic. Check the wood and insulation for discolorations or mold growth. Make sure you inspect the roof for cracks and leaks. Also, be sure to check in the area around the plumbing stacks as well as your downlight canisters for any rust or corrosion- which is a sign that there might be moisture.

Improper Insulation in the Attic: Always make sure the insulation in your attic floor and around your heating ducts are in good shape. Insulation should be thick, soft and dry- otherwise it can create high moisture conditions. If your insulation looks thin and wet, replace it immediately. If your attic is improperly insulated in the winter time, ice dams could form on the edges of your roof that could cause water damage.

Improper Ventilation in the Attic:  When you have improper ventilation in your attic, the amount of moisture increases. Condensation can build up in your attic due to warm air rising and then cooling on cold surfaces. If your attic doesn’t have suitable ventilation, that condensation can’t escape. Also, be sure that the openings of your vents aren’t blocked by insulation.

Improper Ventilation of Appliances: Always be sure to properly ventilate your appliances. Vents in the kitchen, bathroom and laundry room should always blow air outside as appose to in the attic.

Attic Appliance Failures: Be sure to always check the appliances in your attic whenever you do an inspection. This includes air conditioners, swamp coolers and HVAC systems. If any of your appliances fail they may cause water damage in your attic.

If you see any mold or water damage in your attic, SERVPRO® of Plymouth/Wareham is here to help. We have highly trained water restoration and mold remediation technicians available 24/7; ready to restore your home back to its pre-mold and pre-water damage condition.

Call us Today! (508) 746-9500

Plymouth/Wareham Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/8/2018 (Permalink)

Water Damage Plymouth/Wareham Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Plymouth/Wareham home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Plymouth/Wareham basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (508) 746-9500

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Plymouth/Wareham and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (508) 746-9500

Plymouth/Wareham 24 Hour Emergency Water Damage Service

11/9/2017 (Permalink)

Water Damage Plymouth/Wareham 24 Hour Emergency Water Damage Service SERVPRO® of Plymouth/Wareham provides 24 hour fire and water damage restoration service in the Plymouth/Wareham area.

SERVPRO® of Plymouth/Wareham is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Plymouth/Wareham has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO® of Plymouth/Wareham

SERVPRO® of Plymouth/Wareham specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®'s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help

Call Today – (508) 746-9500

Faster to your Plymouth/Wareham Water Damage Event

11/9/2017 (Permalink)

Water Damage Faster to your Plymouth/Wareham Water Damage Event SERVPRO® of Plymouth/Wareham provides 24 hour fire and water damage restoration service in the Plymouth/Wareham area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of Plymouth/Wareham provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of Plymouth/Wareham arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (508) 746-9500

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Plymouth/Wareham

SERVPRO® of Plymouth/Wareham specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Detecting Water Damage In Your Home in Plymouth/Wareham

4/15/2017 (Permalink)

Tips That Detect Water Damage In Your Home
For residential homes in the US, the national average of water wasted is 10,000 gallons of water per year, and according to the Environmental Protection Agency, 13.7% of all water damage is caused by undetected plumbing leaks. Overall, water damage repairs contribute to a substantial amount of loss of property if the proper steps are not put into place to remedy the damages in a timely fashion. So how do you know if your plumbing is in danger of water damage due to an undetected plumbing leak?

TIP 1. VISIBLE WATER
The most obvious sign to look for that indicates a leak and water damage is if you can visibly see the water and it is pooled in an area. Visible water collecting in any area can cause water damage that requires immediate attention before a larger problem incurs.

TIP 2. STRANGE SOUNDS

Some water damage can go on undetected by your eyes which is why it is important to pay attention to what you hear. Any out of the ordinary sounds may indicate a leak, including dripping water, rushing water, and creaking or bowing floorboards. This is caused by the destructive processes of rotting of wood, growth, rusting of steel, and materials like plywood delaminating.

TIP 3. ODD SMELLS
Water leaks can hide in your home silently and hidden from plain sight, so using your sense of smell can help you determine any problems to your internal plumbing. A big clue to hidden moisture is investigating any distinct musk scented odors. These can usually be noticed without any aid from tools.

TIP 4. COLD ENVIRONMENT & DAMP SPOTS
A home can often be affected by damp walls, from water and moisture collecting over time. This in turn may cause your home to feel cold. This is due to damp spots that cause heat to be drawn out of the walls.

TIP 5. DISCOLORATION & MOLD
Other visible indications of water damage or pipe leaks in your plumbing are any discoloration in the drywall as well as streaks that appear to look like water spilled (this can point to an overflowing gutter). Finding mold or mildew collecting during an inspection around your home, which also causes a strong musty odor is a sure way to detect water damages caused by a leak.

Specialists at SERVPRO of Plymouth/Wareham, an industry leading company who specialize in restoration services for damages caused by water, fire, mold, and storms, have determined the best course of action for detecting water damage before they happen.

Water Damage Restoration Process After a Flood

3/29/2017 (Permalink)

Water Damage Water Damage Restoration Process After a Flood When your home or business gets flooded from a storm what are the steps you need to take to get your property back in shape?

Flood damage caused by man-made or natural disasters are an unavoidable tragedy that often leave business owners of commercial property in a state of despair and loss of assets. The most common types of flooding are usually unexpected and cause major water damage include flash flooding, coastal flooding, engineering issues, overbank flooding, and ice jam flooding, to name a few.

Following a disaster caused by rising and standing flood waters, companies that offer water damage restoration services are needed to determine the proper procedures of returning the affected commercial properties to their original state. The steps of those procedures can include (but are not limited to) the following:

Step 1. Inspecting the Damage The first steps to restore flood damages caused by water is to perform a loss assessment and evaluation of affected materials of the property affected. This inspection is performed by using specialized water detecting equipment such as infrared tools, probes, and other water sensing devices.

Step 2. Water Extraction The second step to repairing flood water damage is to remove and dry any existing water or moisture that is either standing or causing an area to remain damp. Failing to remove water can lead to mold build up as well as further damage to structural materials. This step is the most critical as the longer the water remains in the structure, the higher the damage there will be to clean up and repair.

Step 3. Clean Damages The third step to restoring a structure after a flood would be to sanitize and deodorize the damaged areas. This step is completed by using equipment such as air movers, dehumidifiers, wood floor drying systems, carpet vacuum cleaners, and sub-floor drying systems. Flood water can contain contaminants and sewage backup which poses a risk to the health of individuals if not appropriately removed.

Step 4. Rebuild Structures The last step to restoring property after flood damages have incurred is to assess the remaining structure after it has been properly dried and cleans and finally make necessary repairs for rebuilding any lost structural integrity to its former appearance and quality.

Some other methods to think about in preventing water damage that may occur in the future would be to replace the previous materials (such as carpet, wood floors, and walls) with fast drying materials that include stone and concrete. Building the structure at a higher elevation and installing electrical systems to be at a higher elevation is also an option to preventing as much damage to property.

Water Damage - Plympton, MA. 02367

10/10/2014 (Permalink)

Water Damage Water Damage - Plympton, MA. 02367 Water Damage - Plympton, MA. 02367 - Trapped Water - Pipe Leak

Water damage in Plympton, MA. This water loss had trapped water underneath the tile floor in the kitchen. We used a Rescue Mat System to dry this out. We also used Injector-Dries to dry out the cabinets in the kitchen island. Containment was used to enclose the kitchen island for this specialty drying.

Water Damage - Carver, MA 02330

10/1/2014 (Permalink)

Water Damage Water Damage - Carver, MA 02330 Water Damage - Carver, MA 02330 - Remove Wet Ceiling Tiles & Remove Wet Insulation

This water loss in Carver MA was caused by the washing machine. We extracted the water and lifted the carpet for drying. We used specialty-drying equipment, known as Injector-Dries, to dry the drywall in place. We removed wet celling tiles and wet insulation, as seen in the photos. This water damage was dried within 3 days.

Customer's Comments: "Tony was great! Wonderful employee"

Water Damage - Kingston, MA. 02364

10/1/2014 (Permalink)

Water Damage Water Damage - Kingston, MA. 02364 Water Damage - Kingston, MA. 02364 - Temporary Heat/Heat Wagon

This was a water loss in Kingston MA was caused by a broken pipe. We received the emergency water damage call on a Saturday in January. We responded to the customer within 5 minutes of getting the call. This loss required temporary power and heat (See Photo of Heat Wagon), which we had up and running within a few hours of arriving on-site. Our crew had to demo and remove wet drywall and wet insulation. Content manipulation and move out of contents was needed for this loss.

Customer's Comments: "Awesome job - thank you so much!"

Water Damage - Carver, MA 02330

10/1/2014 (Permalink)

Water Damage Water Damage - Carver, MA 02330 Water Damage - Carver, MA 02330 - Flooded - Water Restoration

This water loss occurred in Carver MA. We had to move out all of the contents to a storage trailer. We had to demo wet carpet/pad, remove wet baseboards, extract water and apply antimicrobial. We also removed wet insulation and drywall. This loss had drying equipment setup for 5 days.

Customer's Comments: "Ken, Ron, Tony, Andrew, and the other members of (SERVPRO) did a great job, and really helped us through a pretty awful time." 

Water Damage - Plymouth, MA 02360

10/1/2014 (Permalink)

Water Damage Water Damage - Plymouth, MA 02360 Water Damage and Content Move Out in Plymouth, MA 02360

Water damage and content move out in Plymouth, MA.

The customer's contents were inventoried with a software we use known as Assured PackOut. The contents were brought back to a climate controlled storage unit in our warehouse. We had to demo and remove wet baseboard, wet carpet and wet carpet pad. The structure was dried in 3 days. We returned the customer's contents when they called one week later.

Customer's Comments: "The crew was awesome + courteous!" 

Water Damage - Kingston, MA. 02364

9/30/2014 (Permalink)

Water Damage Water Damage - Kingston, MA. 02364 Specialty drying equipment (Injector-Dry) used to minimize demolition for water damage - Kingston, MA. 02364.

After hours emergency services call for a water damage in Kinston, MA. This loss required demolition and removal of wet baseboard and wet carpet/carpet pad. Drywall was saved by drilling holes and using specialty drying equipment, known as Injector-Dries. Antimicrobial was applied and drying equipment was placed for 3 days.

Water Damage - Centerville, MA. 02632

9/30/2014 (Permalink)

Water Damage Water Damage - Centerville, MA. 02632 Flooded Basement - After Hours Water Damage in Centerville, MA.

After Hours Water Damage in Centerville, MA. This loss required water extraction and the demolition and removal of wet baseboard, wet carpet and wet carpet pad. We demoed wet drywall in one room, but were able to save drywall in all other rooms by using specialty-drying equipment. Antimicrobial was applied and drying equipment was placed for a total of 3 days. 

The customer's comments were "Alan + his team were the ultimate professionals."

Water Damage - Halifax, MA. 02338

9/19/2014 (Permalink)

Water Damage Water Damage - Halifax, MA. 02338 Bathroom Pipe - Water Damage - Halifax, MA. 02338

A bursted bathroom pipe leaked from this customer's second floor, affecting rooms throughout the home, all the way down to the basement. We extracted water, setup drying equipment, and had the customer's home restored in just 4 days. The customer's comments were, "My wife + I were very very happy with SERVPRO + the team members assigned to the job."

Water Damage - New Bedford, MA 02745

9/18/2014 (Permalink)

Water Damage Water Damage - New Bedford, MA 02745 Water Damage - New Bedford, MA 02745 - Flooded Basement caused by hot water heater.

After a water heater flooded this customer's basement, SERVPRO of Plymouth/Wareham was called in to respond to the damage. SERVPRO of Plymouth/Wareham removed and cleaned all of the contents in the basement. Then, drying equipment was setup to dry the structure. The basement was restored in 3 days.

The customer's comments were "All team members competent and caring. Tony took extra time to explain the process + re-assure me."

Water Damage - Onset, MA 02558

9/16/2014 (Permalink)

Water Damage Water Damage - Onset, MA 02558 Onset, MA Water Damage - Extracting water from crawlspace.

A hot water heater let, causing this customer's crawlspace to sustain an excessive amount of water. SERVPRO® of Plymouth/Wareham was called in to handle the situation. We extracted the water, setup air movers, and had the crawlspace restored in 3 days. The customer rated our services with perfect 10's!