Recent Why SERVPRO Posts

What does SERVPRO do first to restore a fire damaged home?

6/6/2022 (Permalink)

After a Fire in Plymouth Our Technicians Assess What Mitigation Needs to Be Done After Dealing with Safety Issues

Today over 127 firefighters respond annually to over 11,000 runs. Many of these call-outs involve residential property. After the firefighters put out the flames, SERVPRO steps in to help clean, repair, and restore.

During Fire Restoration What Happens First?

Securing the building from safety hazards is the first step in any job we do. We cannot begin repair and restoration unless it is safe. Our technicians are trained to scope out a fire damage scene in Plymouth and look for potential hazards. Emergency mitigation, such as boarding up, may be needed as well. The particular things SERVPRO looks for include:

  • Hazardous materials such as asbestos and lead
  • Utility concerns including gas leakage risks and electrical shock dangers
  • Damage to the structure that could lead to a collapse
  • Fall or slip hazards
  • Off-gassing during combustion
  • Determining the level of water contamination

We have protocols we follow to mitigate any of the above situations so that everything gets done safely. These protocols include:

  • Turning off utilities, such as gas and electric, at the source
  • Using temporary supports for damaged structural components
  • Letting our certified biohazard removal technicians handle hazardous materials.
  • Use the correct PPE gear for the job.
  • Working within local and state laws for removal of biohazardous material

How Do You Determine What Restoration Techniques are Used?

SERVPRO employs the Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified and Fire and Smoke Restoration Technicians (FSRT) that understand fires and fire residue. In a single fire, they often deal with wet, dry, and protein-based soot. Each of these requires different cleaning methods. The project manager considers several aspects when putting a restoration plan together. The conditions during the fire, materials consumed, and how the fire and smoke swept through the home are all considered.  The technicians then begin cleaning and restoring the home.

In order to properly clean, the technicians determine which type of soot is in the area where they are working. They test different cleaning methods and products in inconspicuous places to decide the best cleaning option. They go through the house, cleaning each impacted surface so that restoration can begin.

Why is Water Damage Cleanup Necessary After a Fire?

If firefighters were involved in putting out the fire, water and chemicals get used. Our IICRC techs deal with any water intrusion before they begin fire damage cleanup. Water is corrosive and destroys impacted material quickly. Water extraction methods are used to clear as much moisture from the building as possible. We use EPA-registered antimicrobial agents to treat contaminated water. Industrial strength drying equipment gets used to dry the structure. If the moisture is allowed to sit for long periods, secondary damage such as mold and mildew can become a serious problem.

How Does SERVPRO Restore My Home?

Once the safety issues get dealt with, and water extraction is complete, the cleaning and restoration begin. Charred and ruined material gets removed quickly as they contribute significantly to the foul odors present with fire damage. Cleaning methods such as soda blasting are used on fire-damaged structural elements. Scraping and wire brushing are other cleaning options for content covered in soot. Damp wiping removes smoke residue from surfaces. Damaged walls, floors, and ceilings get repaired. You can rest assured that our technicians use the most advanced restoration techniques and professional equipment to restore your home. Our goal is to leave the residence, “Like it never even happened.”

Can the Smell Be Removed?

Smoke residue settles on surfaces and becomes embedded into the content of the home. The airborne particles can travel quickly throughout the home, even from the smallest fire. Our technicians work tirelessly toward eliminating the foul odors present. We neutralize scent-bearing particles with chemicals that alter the composition of the soot. Enzymatic products, hydroxyl generators, and thermal fogging are techniques that help remove the awful smell.

A fire damaged home needs professional, well-trained fire damage restoration experts that understand what is needed. At SERVPRO, we sympathize with anyone who has undergone a disaster such as a fire. We want you back in your home and doing all the normal things you do every day. Our technicians work diligently to ensure that happens.

Contact SERVPRO of Plymouth/Wareham at (508) 746-9500 for professional fire damage service. We are licensed and bonded – Contractor Licenses: General: CS-108357.  We’re Faster To Any Size Disaster.

Does Water Cause Harm to Upholstery, Carpets, and Textiles in Plymouth?

6/6/2022 (Permalink)

A Water Leak Can Lead to Permanent Fabric Damage. SERVPRO Can Provide Expert Water Cleanup for your Plymouth Home.

How does water affect fabrics?
Textiles in your Plymouth home are made up of unique fabrics with unique fiber and dye characteristics. When water exposure occurs, these textiles can bleed dye, shrink or become flat. Long-term water exposure can lead to unpleasant odors and mold growth. SERVPRO technicians are not only experts at drying your home and contents; we can also clean various fabrics to return them to a preloss condition. Understanding how different materials react to cleaning methods or chemical action is essential to reducing secondary damages. We can avoid these secondary harms by consulting manufacturer guidance or relying on our extensive fabric cleaning training.

What stages are there for textile cleaning?
    •    Assessing whether fabrics should be cleaned while wet or putting in place an immediate drying plan
    •    Using pre-conditioning elements as well as spot and stain remover to clean the fabric
    •    Providing a topical treatment onto the fabric to ensure a lasting clean finish

What are topical treatments for textiles?
Topical treatments are an essential part of water cleanup in your Plymouth home. These treatments are usually applied initially by the manufacturer but can be re-applied after cleaning the textile. We use topical treatments to help release soiling from a fabric piece and make the fabric stain resistant for the future. A soil-repellent can be used as a mitigation method to prevent soils from absorbing into a fabric, providing technicians with a vital window to clean upholstery before permanent staining occurs. One risk of using a soil repellent is yellowing, which is why we recommend you seek professional assistance when performing textile cleaning.

What types of topical treatments are available for fabrics?
    •    Soil release agents allow textiles to absorb more water or cleaning solution allowing for deep cleans.
    •    Stain-resistant chemicals can prevent or reduce the staining of materials through dye discoloration.
    •    Fire retardants can often wash out in the presence of moisture. Re-applying fire retardants can help return your furniture to its preloss condition.

Water spills can lead to staining, dye bleeding, or other forms of damage in upholstery, carpets, and fabrics. Contact SERVPRO of Plymouth/Wareham at (508) 746-9500 now.

Your most frequent Insurance questions answered.

6/2/2022 (Permalink)

Know Your Deductible

Question: What does it mean when you have meet your deductible? 

Answer: Most insurance policies, whether home, auto or health use this method of meeting your deductible. For example, if your deductible is $250, you must spend $250 for doctors' visits or for prescription medications before your health insurance company will start to pay. Insurance policies can have a wide variance of deductibles. We have seen them as low as $250 and as high as $50,000 (however, both of those are few and far in between) depending on the location and circumstances. A typical family household most likely has a deductible of about $1000. Here's a good explanation of why insureds are required to pay a deductible.  If something such as a computer, cell phone or tablet were stolen, there is going to be coverage for that, but the deductible may exceed the value of the loss item.

Know Your Limits

Question: Does my homeowner’s policy have any limits of coverage?

Answer: Most insurance carriers do place limits on the policies that they write to protect themselves financial.  It's equally important to know that, whether it's during a move or not, any property covered by homeowner’s insurance will only be protected up to the limits on your policy on the day the damage occurred. Your policy may also include a lower limit for your personal property while it's away from your residence premises. Another example of limits to policies would be mold removal. Many carriers choose to have $10,000 limits for claims requiring any work relating specifically to mold remediation work.

In addition, there are different standard limits depending on the category of property. An example would be jewelry or collectibles; your policy may state maximum coverage amounts for such items. However, your agent may suggest purchasing extra coverage and creating a scheduling for items that are of significant value so you get protection for them up to their appraised value, not just the standard personal property limit. No one wants to spend $15,000 for a diamond ring only to get $10,000 for it when it comes time to file a claim!

Know Your Costs

Question: How Much Does It Cost to Insure a Home?

Answer: The types and amount of coverage you need depends on many factors. These factors include your home's size, location, and amenities. Meaning there isn't a simple answer that works in every case. Hint: How much you pay for your home may not be a key factor in the cost of the cost of insurance coverage. The formula for determining good insurance coverage takes many factors like the cost to replace it if something happened.

Question: Does My Location Change the Cost of Insurance?

Answer: Geographic location often affects the type of risks your home is exposed to. For instance, if you own a home on Cape Cod, Nantucket or Martha's Vineyard, you may be required to have different insurance coverage limits than those set by the owner of the exact same home in a neighborhood in the Taunton area of Bristol County. Why? Dwelling coverage limits are based on replacement cost, which can vary by location due to different construction or material costs in each area.

Another factor is the cost of labor and materials in different geographic areas. Since homeowner’s insurance typically helps cover the cost of repairing or rebuilding a home if it's damaged or destroyed by a covered peril (water, wind and fire damage are examples of peril), the amount of insurance you may need partly depends on what it would cost to complete the work in your town. Labor costs, in particular, vary significantly in different markets.

And why wouldn't you simply choose dwelling coverage limits that match the purchase price of your house? The actual labor and material costs to repair or rebuild your home could end up being less than what you paid. Or it could be costlier to rebuild your home. A local agent can help you understand the options, so you can choose the coverage that's appropriate for you.

We hope this information has taken a little of the mystery out of the frequently asked questions we receive. And because insurance policies vary so greatly, we strongly suggest that people ask their agent the specifics of their policy. And of course, if you ever need help with a water or fire damage please give us a call at 508-746-9500

FREE Emergency Ready Profile for your business!!

6/2/2022 (Permalink)

Call our office today to schedule your free Emergency Ready Profile! 508-746-9500

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO EmergencyREADY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Please see our example of a flooded local business that do to great planning was able to get back up and running in no time.

Do you have a plan because we do.

3/22/2022 (Permalink)

Cleaning Up After Water Damage in Your Home

Water loss incidents can be among the most damaging situations that your residence can face because of how quickly the effects can spread from the source throughout the property. Even with a fast response to the situation like our team can provide, specialized equipment and effective drying tools are necessary immediately to prevent irreparable damage and ruin to structural elements and construction materials. Cleaning up after a water loss incident is critical to returning a property to preloss condition.

Our SERVPRO professionals have IICRC-Certifications as cleaning technicians, allowing us to seamlessly transition between vital mitigation of water damage in your home and the cleanup of the situation once this work has completed. Cleaning up after water damage can often involve physically wiping and scrubbing surfaces, but it can also entail deodorization and reducing microbial threats that could occur as well.

Much of the cleaning work that our SERVPRO team performs when recovering water loss incidents hinges on advanced tools and equipment. With indoor air quality concerns and the abundance of mold spores and other potential threats following water cleanup, we arrive with machines capable of reducing these concerns such as our hydroxyl generators and air scrubbers. With onboard HEPA filters, spores, particulates, debris, and other contaminants can get trapped and easily removed from the premises.

Many severe water loss situations require partial reconstruction and build back to restore a property entirely. Our cleaning technicians can get to work on cleaning up the dust and debris from this phase of restoration as soon as it completes. We have a team of professionals with high-powered vacuums and safe, green cleaning agents to make every portion of the property look its best.

We strive to make every restoration job as streamlined and efficient as possible. Not only does this make our team more effective overall, but it also saves our customers time and money. Whenever water loss incidents occur, trust in our SERVPRO of Plymouth/Wareham team to make it “Like it never even happened.” Give us a call anytime at (508) 746-9500.

Why SERVPRO of Plymouth/Wareham

3/1/2022 (Permalink)

Why is SERVPRO of Plymouth/Wareham the best choice in the area when it comes to Water Restoration?

Here are the top five reasons why you should give them a call the next time you experience water damage:

#1 IICRC Certified Professionals

IICRC is the leading, independent, non-profit, certification and standard-setting body in the cleaning, inspection, and restoration industry. When choosing water damage, mold remediation, and/or fire and smoke restoration company, be sure to ask if they are IICRC Certified.

At SERVPRO of Plymouth/Wareham, the team holds IICRC certifications in water removal technician (WRT), applied structural drying (AST), mold remediation technician, and lead paint remediation. The team also participates in ongoing training at SERVPRO’s corporate training facility.

#2 Ready for Any Emergency 24/7

A disaster can strike at any time and any day which is why SERVPRO of Plymouth/Wareham is ready to answer your call 24/7. With water damage, time is of the essence and it’s important to start the process of removing the water quickly before it can cause further damage or lead to mold growth. SERVPRO of Plymouth/Wareham realizes that every water damage situation is an emergency which is why they are ready to help out day or night.

#3 Known and Trusted for Over 50 Years

SERVPRO has been around for over 50 years. That’s 50 years of industry experience and know-how in the fire and water cleanup and restoration industry. When you call SERVPRO of Plymouth/Wareham you can trust that they have the skills and the expertise to handle any emergency no matter how big or how small. There are not many fire and water restoration companies that can say they’ve been around as long.

#4 Advanced Equipment, Treatments and Techniques

With that 50 years of experience comes 50 years of learning the best techniques and the right treatments to cleaning and restoring business and homes from fire and water damage. Along with the best treatments and techniques come some of the most advanced equipment in the industry. Trust and reliability and excellent results come from 50 years of experience dealing with every disaster imaginable.

#5 Experts at More Than Just Water Damage

Many times, water damage isn’t the only thing that a homeowner or business owner is experiencing. If the water damage has been happening over a period of time, there could be underlying mold damage. If a home or business has experienced a fire, there could be water damage from the fire department and/or sprinkler system. If the water isn’t removed completely, there could be secondary water damage and mold growth. Luckily, SERVPRO of Plymouth/Wareham can handle all of those quickly and professionally.

Call the Experts for Water Damage Cleanup and Restoration

If you should, unfortunately, experience water damage to your business or home, call the experts at SERVPRO of Plymouth/Wareham. They have the expertise, the knowledge, the equipment, and the know-how to remove the water and restore your home or business. SERVPRO of Plymouth/Wareham can help. Call us at 508-746-9500

Mitigation VS Restoration

5/12/2021 (Permalink)

words "mitigation vs restoration" Call the team at SERVPRO of Plymouth/Wareham today!

What’s The Difference?

There’s no worse feeling than coming home from a long day of work and walking into 6 inches of standing water in your living room. At SERVPRO of Plymouth/Wareham, we understand that stress. It’s our job to respond and take care of that stress by showing up quickly and completely removing that water from your home (before it creates more damage). We are passionate about solving your problem in your greatest time of need.

We are a mitigation company. We are also a restoration company. So, what’s the difference?

Mitigation is the act of minimizing the severity of a situation. When we help our customers via swift mitigation they avoid water absorbing into the structure of the home potentially warping the floors and causing other damage. The primary purpose of mitigation is to ensure the disaster does not lead to further issues. Mitigation efforts will always come before restoration needs (if any).

Restoration is the act of returning something to its former condition. If after mitigating there is still damage to the property- that is when restoration begins. Restoration focuses on repairing and restoring any damage that may have been caused to the property. Restoration is significantly less expensive than replacement, which is why it is the preferred method by the majority of insurance companies

If you encounter water damage at your home or business, rest assured that SERVPRO of Plymouth/Wareham will make it “Like it never even happened.” Call us today at (508) 746-9500

Expert Level Cleaning & Disinfection Services

5/5/2021 (Permalink)

coronavirus Stay safe, stay informed, and know we're Always Here to Help.

Trust the Experts.

SERVPRO franchise professionals are exceptionally prepared during this unprecedented time to clean and disinfect your business or commercial building according to the protocols set forth by the Center for Disease Control (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs with our professional Disinfecting Services.

Our professionals are trained to perform a proactive cleanup that involves the disinfection of both facilities and structures. Cleanup procedures generally include cleaning and disinfecting of porous and/or non-porous surfaces, and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Our Hospital-grade solution SERVPROXIDE carries several EPA-approved emerging pathogen claims. While there is currently no product tested against this particular strain, we are following all guidelines laid out by the Center for Disease Control.

SERVPRO of Plymouth/Wareham, with help from SERVPRO INDUSTRIES Inc. receive constant updates, webinars, and amazing resources DAILY for fighting Covid-19, the new pathogen released that we must all do our part in containing. Our professional Disinfecting Services along with our Hospital-Grade disinfectant SERVPROXIDE with the EPA’s lowest toxicity rating makes using SERPVRO of Plymouth/ Wareham for your disinfecting needs a no brainer.

Give us a call for your free quote today. We will kindly assist you and answer any questions you may have, as well as provide you with information via email on the solution SERVPROXIDE we use as well as a Scope of Protocols & Procedures, etc. Be informed, use a company you can trust.

SERVPRO of Plymouth/Wareham

198 South Meadow Road, Plymouth

Office: (508) 746-9500

Your Fall Home Maintenance Checklist

9/17/2020 (Permalink)

A home in the fall time Get prepared with these 10 items to check off your fall to-do list!

Fall is approaching!

Fall is almost here and that means going through your fall home maintenance checklist! Here are 10 things all homeowners should be doing this fall to ensure they are prepared for the colder weather ahead.

  • Clean your gutters and downspouts. Clogged gutters during rainstorms can cause water to pool and damage your roof or siding- or worse, seep into the interior of your home causing water damage.
  • Make any repairs needed to the exterior of your home. Get a head start for the colder seasons ahead and look for signs of damage to the roof, siding and foundation so you can repair them in time.
  • Seal any gaps or cracks where mice and critters could enter. Prevent visitors in your pantry this fall by doing a check for any openings on the exterior of your home. Mice only need a very small opening to enter.
  • Rake your leaves. This one is a no-brainer, but it can often get away from us. However, leaving too many leaves on your lawn can hinder its growth come spring-time.
  • Care for your trees and shrubs. Trimming the “dead” out of your trees is one of the most important things a homeowner can do. Also getting rid of questionable limbs can spare you disaster for upcoming winter storms.
  • Start stocking up on winter supplies. Preparation is key. Make sure you’re stocked up on rock salt, emergency kits, fuel, and check the integrity of your snow removal tools.
  • Check all entrances, walkways, and driveways. Make sure your walkways, doors, steps, railings and driveways are all in good shape. You will thank yourself when winter comes around.
  • Weatherstrip your outside doors and windows. Added insulation will help you cut down on energy costs.
  • Check all of your safety devices. That means checking the expiration date of your fire extinguishers and changing the batteries in your smoke alarms!
  • Make sure you are regularly maintaining your appliances. Ensure you are always cleaning your dryer vents. If it’s time for a duct cleaning, schedule one with a professional. Make sure your HVAC, furnace, or chimney are clean and in working order.

If you follow all of the items on this checklist, there’s no doubt you will be ahead of the game when it comes to preparing your home for the colder seasons. Remember, if for any reason disaster DOES strike- you know that you can call your friends at SERVPRO of Plymouth/ Wareham. We are faster to any sized disaster and our trained technicians work hard to make water, fire and mold issues "Like it never even happened."

70,000+ Gallons of Water in Your Kingston Home’s Finished Basement? No Problem.

3/27/2020 (Permalink)

Photo of 70,000 gallons of water in a finished basement almost up to the top of the stairs through basement door We are ALWAYS Here to Help, 24/7/365.

Regardless of the Size of your Water Loss, SERVPRO of Plymouth/Wareham has you Covered.

SERVPRO of Plymouth/Wareham specializes in water damage restoration. No matter the size of the water loss- our crews are highly trained and use specialized equipment to restore your property to its pre-damage condition. Recently, we got a call for a water loss that was rather large.

Several breaks in the water pipes on the 2nd floor led to extensive damage to 3 levels of the home (including the finished basement). Since the house was a summer home and the homeowners weren’t living there, the water was leaking for a very long time- causing over 70,000 gallons of water to accrue in the basement. That’s more water than two 20’ x 44’ swimming pools. With no power in the dead of night, our crews pumped all of the water out of the basement in under 8 hours. The homeowner was in awe over how quickly and professionally we removed an unfathomable amount of water from his home and could not thank us enough. Like we told him- it’s our job to make disasters like this “Like it never even happened.” This is what we do- “This is the way.” We make it our jobs to be here for you ANY time you need us.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. We are in or next to your town where nothing is ever more than 20 minutes away. We will service anyone who needs help, so if you’re farther than that it doesn’t matter- SERVPRO of Plymouth/Wareham is here to help YOU. When you give us a call, the problem gets solved.

So if you or a loved one ever experience water damage, fire/smoke/soot damage, storm damage, or have a mold issue- remember that SERVPRO of Plymouth/Wareham is your local restoration company and we pride ourselves in being Faster to any size disaster. We care, we yield results, we are proud of our knowledgeable technicians and project managers. If you do experience any of the aforementioned- give us a call at (508) 746-9500.

SERVPRO Helps Battle Covid-19 Across the Country With Professional Disinfecting Services

3/20/2020 (Permalink)

Photo of a health care provider Why you can feel confident in choosing SERVPRO of Plymouth/ Wareham for Disinfecting Needs, as well as tips and reminders for "Flatting the Curve".

"Why SERVPRO?" When it Comes to Disinfecting Services Both Locally and Nationwide

SERVPRO Industries Inc. provides updates to franchises like ours daily on any updated Protocols and Procedures as we learn more and more about this new virus every day. The Coronavirus (SARS-CoV-2) outbreak has been affecting the lives of people worldwide and has been declared a global pandemic. Recently, Governor Baker has declared a state of emergency in Massachusettes. With Covid-19 cases climbing, health officials are now focusing on methods to "flatten the curve".

Utilizing professional Disinfecting Services can be one proactive way to flatten the curve. There are several ways we can work together as not only a town, but a nation to flatten the curve. Another one of those ways being willing to stay and work from home to contain the spread of this virus. People are advised to practice social distancing and avoid crowded places such as bars, restaurants, shopping malls or places of worship. More recently, such places have been instructed to shut their doors completely in an effort to flatten the curve.

Another way we can work together to contain this virus and "flatten the curve" is by paying special attention to personal hygiene by washing our hands often and thoroughly. Don’t forget, panic buying everything in the grocery section hurts those who may really need it, such as the elderly population who might not be able to get to stores as often and easily. It seems each day new information, rules, and guidelines are being put forth in our country and state- so it is important to stay informed. An excellent resource to stay updated on Covid-19 news in our area is here, right on the official website for the Commonwealth of Massachusetts- 

If you have any questions about disinfecting services for your building or business, please don't hesitate to call us at (508) 746-9500. We are always here for you, working around the clock 24/7 to ensure we provide services that help make disasters "Like it never even happened."

How our Disinfecting Services Work at SERVPRO of Plymouth/Wareham  

3/20/2020 (Permalink)

Backround image of Covid-19 Virus with words "Here to help with all your disinfecting needs. Call us TODAY for a complimentary quote on Disinfecting Services (508) 746-9500

Disinfecting Services for  Businesses, Municipalities, Commercial Buildings and More

SERVPRO of Plymouth/Wareham is an industry leader in Biohazard Remediation and Disinfecting Services, which recently includes disinfection related to the Covid-19 outbreak. Our crew delivers the highest professional standards set by the Center for Disease Control (CDC) and is dedicated to providing rapid emergency repose around the clock to any business or building in need of professional Disinfecting Services.

We use the CDC Approved hospital-grade solution SERVPROXIDE, which holds the EPA’s lowest toxicity rating. In addition, SERVPROXIDE currently has dozen of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine Flu (h1n1) and more.

When disinfecting your business or building, our technicians are equipped with fully encapsulated PPE- or personal protective equipment. PPE includes full-body gowns, full-face respirator masks, gloves, and shoe covers. Our hospital-grade solution SERVPROXIDE can be applied to your facility in several different ways for Disinfecting purposes. Contents can be sprayed with the solution and wiped down with rags- to (more commonly) being applied with a ULV fogger on both hard and porous surfaces as well as the building structure itself in a fine mist that covers every nook and cranny. This method ensures that all surfaces, as well as the structure, are properly disinfected. Situations vary, and depending on if someone within your facility has either a possible or confirmed case of Covid-19, the methods of Disinfecting will vary to match the severity. If you are interested in Disinfecting Services for your business or building, or even if you just have questions, feel free to give us a call at (508) 746-9500.

Our highly trained technicians, Project Manager, and office staff have been working around the clock to provide these services not only to Plymouth, Carver, Kingston, Halifax, Plympton, and Wareham- but to any facility in need. Call us today for your free quote and do your part in protecting not only your employees but the general public as a whole.

Why We Are The Leader In Plymouth After A Flood

2/11/2020 (Permalink)

A technician using a tool to spread a microbial agent on the wall in this home We used our anti microbial agent to prevent mold growth after tearing out the affected walls and flooring in this home after a flood.

Wind Damage Can Expose Plymouth Homes to Flooding

As a coastal community, our SERVPRO team has helped many Plymouth homes and businesses after the destructive hand of nature swept through the area. While hurricane-force weather events are not at all uncommon, including torrential downpours and damaging hailstorms, often, the most threatening presence during those storms is the fierce winds. Under the right circumstances, strong gusts of wind can remove shingles, damage eaves, break windows, uproot trees, and remove siding from a residence.

While our professionals can do little to calm the forces of nature amid a devastating storm, we can play an active role in reducing and recovering flood damage to Plymouth homes after them. Apart from the structural damage that high winds can cause to area homes, it can also leave the property vulnerable to direct runoff, further rainfall, and other precipitation concerns. Flooding after any structural vulnerabilities can be challenging to stop without the appropriate techniques.

We understand how fast flooding can get out of control, and that means we must work quickly to seal up vulnerable points in your home’s exterior. From tarping up damaged roofs to boarding up missing windows or removing fallen trees, we can ultimately reduce the direct flow of water into the house. What already exists when our SERVPRO professionals arrive must get removed with the use of our extraction tools like wet vacuums, light wands, and submersible pumps in more extreme cases.

Despite any flood damage that must get dried inside the property, while our technicians work on mitigation and restoration, our in-house residential contractors can begin preparing the property for the full-scale build back, and reconstruction needs it might have. The sooner that damaged roofing or siding can get replaced, the sooner these vulnerabilities no longer exist for continued flooding or microbial threats for the house.

Flooding is a standard threat for many homes in the area after severe storms pass through the region. Whether this damage occurs through structural vulnerabilities in your home or flash flooding forcing into your property, our SERVPRO of Plymouth / Wareham team can help. Give us a call anytime you need us at (508) 746-9500.

See more about Plymouth.

Our Technicians Can Help With Residential Flood Damage In Plymouth

2/10/2020 (Permalink)

flood damage property If you have flooding issues in your home, there is a chance of disturbing lead-based paints.

Lead Renovation Technicians in Plymouth are here to Help with Residential Flood Damage

Restoration after flooding can sometimes be similar to home renovation. Floodwaters are understood to be health emergencies as well as home emergencies due to the likelihood of contamination in the water supply. Unless the water comes directly from your pipes, faucets, or rainwater, then you are dealing with a Black Water emergency. The reason flash flooding requires significant demolishing and removal of affected areas is that rushing water can sweep up pesticides, sewage, viruses, or animal carcass on its journey to your home. If your property was constructed before 1970, you might discover lead-based paints during restoration.

Restoration of flood damage in a Plymouth home that uses lead-based paints is a complicated and hazardous procedure. Floodwaters can contaminate drywall, carpeting, sheetrock, or insulation and needs removal to ensure that these contaminants do not remain in the home after the drying process. Certain areas of your home like cabinets, metalwork, or window and door frames, may have lead-based paints. In restoring them, you likely disturb the lead causing lead dust to permeate the structure. SERVPRO has qualified lead-based paint activities and renovation technicians (RRRP) in-house to safely restore the property.

RRRP technicians equip themselves with personal protective equipment (PPE) when entering a property where lead dust may be prevalent. These items may include full hazmat suits, respirators, and heavy-duty gloves to protect the wearer from lead poisoning. Our SERVPRO technicians can set up a quarantine zone using plastic barriers or negative air pressure to control the spread of lead dust during service.

We collect first materials in sealed biohazard bags to transport with us to a designated lead waste facility. These may include large items like metals, framework, or drywall. However, removing these materials does not guarantee that the removal of all lead substance is complete. Using air scrubbers to attract, filter, and clean indoor air can help to ensure complete removal of all traces of lead dust. Using dust wipes, SERVPRO technicians can make sure no lead residues remain during and after service.

If you have flooding issues in your home, there is a chance of disturbing lead-based paints. Contact SERVPRO of Plymouth / Wareham at (508) 746-9500 for RRRP specialists.

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IICRC Certified

1/2/2020 (Permalink)

photo of the IICRC logo We are proud to be an IICRC Certified Firm.

We are an IICRC Certified Firm

The Institute of Inspection Cleaning and Restoration Certification (IICRC), a nonprofit organization, functions basically as an oversight and accreditation organization for the cleaning industry. Among its functions is the dissemination of national standards for the cleaning and restoration industries. These standards, while optional, include general best practices, as well as specific and discrete recommendations for specific categories of cleanup/restoration/inspection. These specific categories are wide-ranging and include fire and smoke damage restoration, trauma and crime scene cleanup, etc.

SERVPRO Industries LLC is a leading national provider of cleaning and restoration services.

SERVPRO of Plymouth/Wareham is proud to be an IICRC Certified Firm and to offer professional services based on the IICRC standards and best practices. SERVPRO of Plymouth/Wareham has the following Active Certifications:

  • Applied Structural Drying
  • Fire and Smoke Damage Restoration Technician
  • Water Damage Restoration Technician

SERVPRO of Plymouth/ Wareham Has 8 Holiday Tips to Make Your Day Safe, Merry and Bright

12/25/2019 (Permalink)

a decorated tree and presents Assure that your home is safe before the Holiday festivities begin!

We are not only service providers, but we are also experts in prevention

Before the guests arrive and the festivities begin, there 8 things we want to make sure of for safety's sake.

  1. Make sure no more than 3 strings of incandescent lights are connected at once, this can not only blow a fuse but start a fire.
  2. Do not overload your outlets, spread out which outlets you plug your decorations in to.
  3. Always inspect any electrical decorations before use for damages. Loose or bare wires, damaged sockets etc. can lead to an electrical shock or fire.
  4. Try to use battery-operated candles, if you can. The less fire you have about, the less likely it is to accidentally spread.
  5. Make sure cords are never pinched by furniture, placed under rugs, or placed near heat sources. Especially make sure nothing is attached by nails or staples.
  6. Pay attention to your decoration labels. If they do not have a label from a testing company such as UL, CSA or ETL- it's likely it hasn't been tested for safety.
  7. Stay in the kitchen when something is cooking, unattended cooking equipment is the leading cause of kitchen fires.
  8. When all the day’s joyful activities are over, be sure to turn off, unplug and extinguish all decorations before slumber. 

Now that you have these tips in mind, make the necessary adjustments in your home before your guests arrive. SERVPRO of Plymouth/Wareham wishes you and your family a Merry Christmas!

Why you should call SERVPRO of Plymouth/Wareham for your Mold Remediation needs

3/29/2019 (Permalink)

picture of mold growth A Carver resident is very happy they called SERVPRO of Plymouth/Wareham for their mold remediation needs!

Why choose SERVPRO of Plymouth/Wareham for Mold Remediation?

A local family experienced mold growth throughout their Carver home, and called SERVPRO of Plymouth/Wareham for remediation services. Our crew went in to remediate 6 rooms total: the main basement area, utility room, closet, foyer, laundry room and office. Each room and its contents were inundated with microbial growth, and action was necessary. Our technicians Donald, Adam and Riley went in with their Tyvek suits and went to work.  They first set up containment and placed large air scrubbers in the home. They removed affected baseboards, drywall and insulation where it was necessary. They sprayed an antimicrobial agent and HEPA vacuumed the ceiling, wall and floor areas where the growth was found. They wiped down all contents with an antimicrobial as well. When the crew was finished, the home was back to its pre-mold condition. The homeowners where so pleased with not only our work, but with how helpful our staff was as a whole. We where happy to receive the following testimony from the homeowners after the mitigation experience:

“We would like to express our thankfulness for the services of SERVPRO. Your team Donald Dodge, Adam and Riley are exceptional. There work ethics are top of the line. Your secretary Dawn was very helpful to me, and caring.

Our sincere thank you to Donald who worked with us through an extremely difficult problem. “Kudos” to you for having such great employees.”

If you find mold growth in your home, make sure to call the professionals at SERVPRO of Plymouth/Wareham. Our crew has the experience and expertise to return your home back to its pre-mold condition. For a free estimate, call our office at (508) 746-9500

SERVPRO knows what to do and What NOT to do When You See Mold in Your Plymouth/Wareham Home

3/29/2019 (Permalink)

SERVPRO of Plymouth/Wareham knows how to handle mold.

Mold; What to do and what NOT to do.

We've seen a LOT of mold cases the past 9 years. If you see visible mold in your home, the first thing to do is not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Plymouth/Wareham for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

When you discover mold in your Plymouth/Wareham home, leave it to the professionals. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. Call us today for a free evaluation and remediation estimate at (508) 746-9500

Ellicott City Flood, SERVPRO of Plymouth/Wareham springs to action

3/29/2019 (Permalink)

Vans loaded with equipment drive from Plymouth, MA to Ellicott City, MD.

Ellicott City Flooding

Several of our crew members here at SERVPRO of Plymouth/Wareham met at our warehouse on Sunday, June 3rd to pack up and head out to Ellicott City, MD to help with the flood damages once again. We responded to the first flood that happened July 30th, 2016, so our crew knew what to expect.

On Sunday, May 28th, 2018 Ellicott City was hit by another major flood. Nearly 8 inches of rain fall fell in a matter of hours (approximately two months’ worth of rain).  Both the county executive and governor had declared the downtown area as in a state of emergency. Gas and electric had been shut off so power lines and gas mains could be assessed. An incident management team of 60 people provided assistance to the people of Howard County and Ellicott City. Those who were in need of emergency lodging were told of several local churches locations that were offering shelter. Howard County Executive Allan Kittleman said he was both devastated and heartbroken at a press conference that Sunday night.

Main Street in Ellicott City had been in a state of rebuilding since the 2016 flood. Governor Larry Hogan said at the Sunday press conference that “[The flood] is as bad or worse than the storm two years ago”. Howard County Executive Allan Kittleman said “… this is worse than July 30th, 2016”. Preliminary reports indicated that Sunday’s rainfall exceeded that of the flood two years ago. In 2016 Meteorologists dismissed the flood as a “1-in-1,000 year rain event”.

SERVPRO of Plymouth/Wareham is currently in Maryland servicing Ellicott City, Catonsville, Baltimore and Laurel. We are working our hardest to help these residents restore their homes back to their pre-storm conditions.

Restoration after a Home After a Fire

3/29/2019 (Permalink)

Before and After Fire Restoration

This fire damage in a Bridgewater home required a thorough top to bottom cleaning after a stovetop caught fire, so the homeowners called SERVPRO of Plymouth/Wareham! Our crew used chem sponges to clean all surfaces, including ceilings, walls and floors. We also placed air scrubbers, which capture the contaminated air and produce clean non-contaminated air, throughout the home. Air scrubbers help control the odor left behind from a fire damage as well. In this photo, you will see how hard our crew worked to get the soot out from the carpet. We communicate with the homeowner and make sure all needs are met and all questions are answered. As you can see, the team at SERVPRO of Plymouth/Wareham helped restore this Bridgewater home to a wonderful condition! If you have damage from fire, smoke or soot in your home- Call us today! (508) 746-9500