SERVPRO of Plymouth / Wareham Employee Photos

Ken

Ken is the owner and President of SERVPRO of Plymouth/Wareham, which is a Veteran Owned Business founded in March 2010. Ken has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration Technician, Fire & Smoke Damage Restoration Technician, and Applied Structural Drying Technician. He also has an Introduction to Mold Remediation Certificate from Restoration Consultants, Lead-Safe Renovator Certificate from the Institute for Environmental Education, and the following Certifications from SERVPRO Industries Employment Certification Training Program (ECTP): Crew Training Certificate, General and Technical Training Curriculum Certificate. 

Jason

Jason is our Production Manager. As a Production Manager, Jason must be able to multitask in a high volume fast paced environment- which he excels at. Jason has over 20 years of management experience, and at one time owned his own auto body shop. Jason has been with SERVPRO of Plymouth/Wareham for 2 years. It is Jason’s job to ensure that all jobs are completed in a timely manner in accordance with production protocols, policies, and procedures. He is excellent at communicating effectively with not only the Crew Chiefs and Production Technicians, but also with the homeowners, insurance adjusters and insurance companies in regards to losses. Jason has the experience and expertise to assess, scope, sketch, and estimate assigned jobs efficiently and effectively. Jason is also a Rockstar when it comes to Storm Events. He has attended 4 DH Storm events in the last 2 years. In September 2017 he managed the Storm Event for Hurricane Harvey in Houston, TX. At the end of May 2018, he managed the Microburst in South Hills, PA, and the flood in Ellicott City, MD at the end of June. Also, in 2018 he managed the Storm Event for Hurricane Florence in Wilmington, NC- our longest storm event duration-wise since Hurricane Sandy in 2012. We are very happy to have a Production Manager like Jason here at SERVPRO of Plymouth/Wareham.

Jen

Jen works in Administration and has recently been named the new General Manager. She has been with SERVPRO of Plymouth/Wareham for almost 3 years. Jen is responsible for handling our accounting duties relating to accounts receivable, accounts payable, payroll and banking. She also manages and schedules jobs as well as handling customer needs. Jen also works with Xactaware (a program we use to estimate all phases of building and repair) to accurately evaluate damages to your home and what it will take to make it “Like it never even happened.” 

Dawn

Dawn is the Office Manager here at SERVPRO of Plymouth/Wareham. Dawn has been with us since 2011 and has the following Certifications: Water Damage Restoration Certificate from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Introduction to Mold Remediation from Restoration Consultants. Crew Training, Water Certification, Fire Certification and Carpet & Upholstery Certification from SERVPRO Industries Employment Certification Training Program (ECTP). She is responsible for managing the office team, managing all aspects of Franchise accounting and reporting, and ensuring all job files are properly audited and contain all required documentation. Dawn helps the office run smoothly and efficiently and warrants that all customer needs are being met and all job paperwork is properly completed.

Jessica

Jessica is our Marketing Representative. She has been with SERVPRO of Plymouth/Wareham for a about 2 years. Jessica is a proud member of 6 degrees Networking Group USA, Plymouth Rotary, and the Chamber of Commerce. Jessica's job is to promote our franchise, build lasting relationships with customers, and educate customers on our scope of services. When Jessica isn't out in the community, she is in the office working hard on our website, directory listings, and social media platforms. She also helps out in the office performing administrative tasks whenever needed. She is always more than happy to help all customers with any questions they may have!

Nicholas

Nicholas is a Production Crew Chief at SERVPRO of Plymouth/Wareham. He has been with us for about 2 years, but he has over 5 years of experience in the restoration industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration Technician, Anti-Microbial Remediation Technician and Applied Structural Drying Technician. Nicholas monitors the jobs from start to finish and assures that he and the crew complete the job systematically while following all safety procedures. Nicholas not only oversees the crew during jobs, he uses his training and expertise to work side by side with the techs to ensure every job is completed to meet or exceed customers' expectations. 

Josh

Josh is a Crew Chief here at SERVPRO of Plymouth/Wareham. Josh has been with us for about 9 months. Josh has over 3 ½ years of experience in the restoration field, and it shows. He helps manage and complete jobs, responds to service calls, and ensures that all customer needs are met. Josh is an EXTREMELY hard worker and has great communications skills with customers when on-site. We are proud to have Josh on our SERVPRO team, like his fellow Crew Chiefs- he takes pride in his work.

Ryan

Ryan is one of our Crew Chiefs as well here at SERVPRO of Plymouth/Wareham. Ryan has been with us for about 9 months and is an extremely hard worker. As a Crew Chief, it is Ryan’s job to help manage and complete jobs to the customer’s satisfaction. He is also responsible for responding to service calls, whether it be during or after hours, 365 days a year. Ryan works hard to make sure the customer’s needs are always met, and often goes above and beyond. We are very thankful to have Ryan on our SERVPRO team, he takes pride in his work.

Donald

Donald is a Production Crew Chief at SERVPRO of Plymouth/Wareham. He has been with us for almost 2 years and has a Water Removal Technician Certificate from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Donald monitors and manages both the crews and jobs. He also oversees that production processes are performed according to SERVPRO production guidelines, and that all job documentation is completed in a timely and accurate manner. Donald often goes above and beyond to make sure customer needs are met, and it does NOT go unnoticed by them. We are happy to have Donald on our SERVPRO team!

Riley

Riley is a Production Technician, he has been with us for about 2 years. Riley helps his crew by performing services as assigned, following SERVPRO production guidelines, and communicating with crew chiefs to make sure all customer needs are met.  Riley works hard to ensure all jobs are completed thoroughly.

Adam

Adam is a Production Technician here at SERVPRO of Plymouth/Wareham and has been with us for about 2 years. Adam helps his crew by performing services as assigned, communicating with crew chiefs to ensure customer needs are met, as well as following SERVPRO production guidelines while on an assignment. Adam works very hard to make sure his assignments are completed thoroughly and that each customer’s needs are met.