SERVPRO of Plymouth / Wareham Employee Photos

photo of Jen our general manager

Jen

General Manager

Jen is our General Manager. She has been with SERVPRO of Plymouth/Wareham for 4 years. Jen is responsible for managing and overseeing all departments, as well as our accounting duties relating to accounts receivable, accounts payable, payroll, and banking.

She also manages and coordinates job files as well as scheduling and handling customer needs. Jen also works with Xactaware (a program we use to estimate all phases of building and repair) to accurately evaluate damages to your home, and what it will take to make it “Like it never even happened.” 

When it doubt, ask Jen! She is truly the backbone of this company and we are so lucky to have her. 

Photo of project manager Jason

Jason

Project Manager

Jason is our Project Manager here at SERVPRO of Plymouth/Wareham and has been with us for 3 years. As a Project Manager, Jason must be able to multitask in a high volume fast-paced environment-- which he excels at.

Jason has over 20 years of management experience. It's his job to ensure that all jobs and projects are completed in a timely manner in accordance with IICRC standards and SERVPRO production protocols, policies, and procedures. He is excellent at communicating effectively with not only the Crew Chiefs and Production Technicians, but also with homeowners, insurance adjusters, and insurance companies in regards to water/fire losses.

Jason has the experience and expertise to assess, scope, sketch, and estimate any type of job efficiently and effectively. Jason has successfully managed 4 major Storm Events in different states, with the most recent being Hurricane Florence. We are very happy to have a Project Manager like Jason on our team!

photo of Jess our account manager, female, long brown hair

Jessica

Executive Account Manager

Jessica is our Executive Account manager. She has been with SERVPRO of Plymouth/Wareham for about 3 years. Jessica is a proud member of the Plymouth Rotary Club, Plymouth Chamber of Commerce, the Cranberry Country Chamber of Commerce, MetroSouth Chamber of Commerce, and the South Shore Chamber of Commerce.

Jessica's job is to promote our franchise, build lasting relationships, and educate businesses, clients, and potential customers on our scope of services as well as how we can help. When Jessica isn't out and about, she is in the office working hard on our social media platforms, directory listings, and our website (Hi Dad!). She also helps out in the office performing administrative tasks whenever needed.

Whether she's out in the community or working at the office, Jessica is always more than happy to help with anything from volunteering in the community to helping callers and clients with disasters and damage. 

photo of our crew chief Ryan

Ryan

Crew Chief

Ryan is one of our Crew Chiefs as well here at SERVPRO of Plymouth/Wareham. Ryan has been with us for 2 years and is an extremely hard worker. He has attended several of the Storm Events we have participated in over the years.

As a Crew Chief, it is Ryan’s job to help manage and complete jobs to the customer’s satisfaction. He is also responsible for responding to service calls, whether it be during or after hours, 365 days a year.

Ryan works hard to make sure the customer’s needs are always met, and often goes above and beyond. We are very thankful to have Ryan on our SERVPRO team, he takes pride in his work-- and it shows!

Photo of our crew chief Donald

Donald

Crew Chief

Donald is a Crew Chief here at SERVPRO of Plymouth/Wareham. He has been with us for over 3 years and has a Water Removal Technician Certificate from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

As Crew Chief, Donald manages and completes jobs often above and beyond the customer’s satisfaction. This trait is rarely overlooked by the home or property owner, as they always write fabulous things about him on their Customer Satisfaction forms. He is also responsible for responding to service calls 24/7/365, even on holidays.

Donald is also our in house MacGyver. He loves to upkeep and maintain our equipment, vehicles, and/or anything else tech related to ensure everything is in pristine condition and working order. He enjoys adding personal and professional touches for the sake of longevity, and takes pride in doing so. If it ain’t broke- it’s most likely because Donald got to it! We are so grateful to have him on our team.

photo of Tony, one of our production techs

Tony

Crew Chief

Tony is a Crew Chief here at SERVPRO of Plymouth/Wareham and has been with us for over 2 years. Tony has been in this industry for decades and brings many, many years of cleanup and restoration knowledge to the table.

It's Tony's job to manage crews and ensure jobs are completed to the customer’s satisfaction. Tony is not afraid to get his hands dirty and works alongside our Production Technicians, teaching them something new every day. He is also responsible for responding to service calls, 24/7/365. We are happy to have Tony on our team!

Photo of production technician Geno

Geno

Production Technician

Geno is a Production Technician here at SERVPRO of Plymouth/Wareham. He has been with us for a little over 6 months and is a very hard worker.

Geno works hard to make sure the work he performs on all jobs is up to IICRC standards and SERVPRO production guidelines, as well as ensures the customers are completely satisfied. Geno does fabulous work, and alongside his coworkers helps to make everything from Fire/Water Damage to Mold in your home or business "Like it never even happened."

Photo of female employee Michelle

Michelle

Production Technician

Michelle is a Production Technician here at SERVPRO of Plymouth/Wareham. She has been with us for around 2 years and has also been to many of the storm events we have participated in.

Michelle works hard and is a fabulous cleaner; paying great attention to fine detail. As a production Technician, Michelle must ensure the work done is up to IICRC standards and SERVPRO production guidelines. Michelle works with the Crew Chiefs and her fellow Production Techs to complete jobs to the customer's satisfaction. We are so happy to have Michelle on our team!

What will be a photo of Adam, one of our production techs

Adam

Production Technician

Adam is a Production Technician here at SERVPRO of Plymouth/Wareham. He is our newest addition and has been with us for a few months, however, he used to work with us under the old owners for a almost two years so he is trained and has experience. 

As a Production Technician, it's Adam's job to ensure the work he does on all jobs is up to IICRC standards and SERVPRO production guidelines. Gage works with his fellow Production Technicians and Crew Chiefs to complete jobs-- and is a great team player.